Onsite & Remote Support

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Overview

Our Promise of Support.

We at Prerna Infotech, always strive to build strong relationships with our clients and continuously seek to understand ways in which we can ensure the services we are providing are in alignment with your needs.

We're committed to providing the highest level of customer support across all of our offerings.

Why We Are?

The simple answer? Because it’s just better.
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We think it’s ridiculous to pay more for support services. That’s why our managed services include comprehensive remote and onsite computer support. But, we support more than just computers. We’ll monitor your servers, network, cloud storage, security, applications and other software to ensure you have everything you need to succeed.

Boosts Uptime

Are you used to wasting time waiting for an expert to come fix your computer issues? You deserve better, which is why we minimize your downtime with proactive support and quick onsite visits.

01

Reduces Costs

Most tech teams charge extra for onsite visits. We believe in a comprehensive support solution, which is why our remote and onsite computer support’s included with our managed services for one flat-fee.

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Integrates Updates

Outdated software is like leaving the front door unlocked. We’ll keep your software and hardware updated to prevent cybercriminals from coming through your front door and help you sleep worry-free.

03

Prevents Attacks

Close gaps before they result in breaches. With our ongoing remote support, we’ll identify vulnerabilities, patch and update your systems and prevent cyberattacks and other errors before they occur.

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Are you interested?

Connect with us today!

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